The Key Accounts team act as the main point of contact for our key customers from the point of order through to delivery, any queries that may arise and the management of the debit note process.

The Coordinators take full ownership of all aspects of managing their designated Key Accounts including preparing all orders, resolving all queries, scheduling and attending regular meetings and working to understand their special requirements
The Administrators take full ownership of all aspects of managing the processing for designated Key Accounts such as orders, credits by both manual processing and manipulation of excel documentation to upload into the VISTA system as well as administrative duties around returns and collections.